FAQs

No. A doctor’s note is not required to receive treatment at our clinic, but if you have private insurance, some plans may require them to submit claims. Please check with your insurance provider if this will be required or not.

Pelvic floor physiotherapy (PFPT) is a specialised branch of physiotherapy involving internal and external assessment and treatment of the pelvic floor muscles. Those muscles are located between the hip bones and the sacrum, and they serve as a bowl to support the pelvic organs including the bladder, colon and uterus.

All of our providers are licensed and registered with their corresponding colleges.

You will be greeted by our front desk staff and asked to fill out a New Patient Form.

You will then be given a tour of the clinic and shown to your room.

In your room the provider will go over your medical history with you and assess your injury to come up with a treatment plan that is tailored to your needs

The treatment plan is dependent on the situation, intervention used and what the provider sees as the best course of action. There is not a definitive answer until you have seen your provider. 

Clients are asked to give 24 hours notice prior to a scheduled appointment. If failed to call in without prior notice, a charge will be reflected on the patient’s file. 

Initial assessments are approximately an hour. Follow up sessions will be approximately 30 minutes depending on the response of the tissue being worked on.

No. Unfortunately, our clinic is not an OHIP covered clinic.

Most extended health insurance plans do provide coverage for all services offered at our clinic. We do encourage clients to check their coverage first to ensure they know their coverage amounts prior to booking. 

Do you do direct billing to my insurer?

We do submit your paperwork to your insurer if you require help. Clients pay us directly and get reimbursed by their insurer. All fees are paid by clients at the time of their treatment. We will give you a detailed receipt that you can submit to your insurance provider for reimbursement in accordance with your plan.

Loose fit clothing is the best option. Gym shorts and loose t-shirts are ideal.   

When you first visit the clinic, you will be greeted by one of our front desk staff. They will assist you with your appointment or any other questions you may have. If you have an appointment, the staff will orient you to the clinic and show you the way to the room where the consultation will happen. 

Depending on the availability of a therapist and location, we may consider it on a case by case basis. 

A Chiropodist has the ability to Assess and provide Differential Diagnoses to generate a Prescription

Physiotherapy 

Pelvic Physiotherapy

Vestibular Therapy

Laser Therapy

Chiropody 

Chiropractic 

Acupuncture

Yes we provide full scope Chiropody treatments

Yes, in Canada, physiotherapy services can be tax deductible under certain circumstances. The Canada Revenue Agency (CRA) allows individuals to claim medical expenses, including physiotherapy, as eligible deductions on their income tax return. However, there are specific criteria and conditions that must be met:

• Eligible Medical Expenses: Physiotherapy expenses are considered eligible medical expenses if they are incurred for the patient’s treatment, rehabilitation, or management of a medical condition. The treatment must be provided by a qualified healthcare professional.
• Prescription Requirement: A prescription or a written referral from a medical doctor or dentist is usually required for the physiotherapy expenses to be eligible for tax deduction.
• Amount Threshold: Medical expenses can only be claimed if they exceed a certain threshold, which is a percentage of your net income or a fixed dollar amount (whichever is less). The threshold may change each tax year, so it’s essential to check the current threshold.
• Claims for Family Members: You can claim eligible medical expenses for yourself, your spouse or common-law partner, and certain dependents.
• Documentation and Receipts: It’s crucial to keep accurate records of all physiotherapy expenses, including receipts and statements, to support your claims.
• Completion of Tax Forms: When filing your income tax return, you’ll need to complete the appropriate sections related to medical expenses and provide the necessary information.

It’s advisable to consult a tax professional or visit the official Canada Revenue Agency website for the most up-to-date and accurate information regarding tax deductions for physiotherapy services and other medical expenses.

physiotherapy services in Canada are generally considered exempt from the Goods and Services Tax (GST) and Harmonized Sales Tax (HST). Healthcare services provided by regulated health professionals, including physiotherapists, are typically exempt from these taxes to ensure healthcare remains accessible and affordable for Canadians.